Hide Master ::: FAQ

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Contents

General Information

What is Hide Master?
What are the advantages of Hide Master?
What are the advantages of Hide Master in comparison to other similar programs?
What can I do with Hide Master?
When can this program be used?
What about the system requirements?
I have a question but I can't find the answer. What should I do?

Registration

Why should I register?
Can I get a free registration?
What are the limitations of unregistered version?
How do I register?
I would not like to use my credit card in the Internet. How do I register?
Will my registration work for the future version of the program?
I've seen a crack or serial number for Hide Master in the Internet. Can I apply it?

Versions

Can I make the suggestions for the future versions?
Can I get a notification message each time when the new version is there?

Installation

What if Hide Master would not even like to install?
Should I uninstall an older version of Hide Master before installing the newer one?
How do I uninstall an older version?

Support, Cooperation, Beta Testing

How do I submit bugs?
I want to be your beta tester. What should I do?
I have a problem. I need help. What should I do?

How to...

How to find specific visible or hidden window (or window contol)?
I want to hide a specific program. What should I do?
I want to hide more than one program by pressing only one combination of hotkeys. What should I do?
How to arrange programs into groups?
How to use the activity checkmarks?
What can I do with stack?
How to hide DOS programs?
How to mute the sound?

Troubleshooting

It seems some windows cannot be hidden. Can I hide them?

General Information

What is Hide Master?

Hide Master is powerful but easy to use tool for hiding windows and programs. Hide Master allows you to hide (and unhide) specified windows and groups of windows by pressing a combination of Hotkeys. Also it allows you to hide (and unhide) specified controls (buttons, comboboxses, listboxes, etc.) manually. You can specify a lot of options for each registered program and group. Hide Master works in hidden mode so nobody will be able to see it. Program also can display its icon in the System Tray area. Pressing the specified combination of Hotkeys (or activation popup menu item) brings up a main dialog to configure existing groups of windows and add new windows to the list of those that can be hidden. Also you can manually hide/unhide windows and controls in this dialog.

This program is very useful when you need to hide several windows very quickly. Imaging: you are playing your favorite game on your workplace... Suddenly your boss (or anybody else) is entering the room... Earlier you have to press Ctrl-Alt-Del or Alt-Tab to close the game, but now you can just press combination of Hotkeys for this game and the game will disappear. Later you can continue your game without any inconvenience. It is also very convenient way to hide multiple windows (Internet Explorer, for example) by pressing only one HotKey combination. Pressing another Hotkey restores the hidden windows.

The main module of the Hide Master is written in Pure Windows API, making it very small in size thus consuming less memory. Speed and size of programs written in Windows API is comparable to programs written in Assembler.

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What are the advantages of Hide Master?

With Hide Master you are able to:

We hope that you'll like Hide Master just because of the following reasons:

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What are the advantages of Hide Master in comparison to other similar programs?

Well, we would not like to tell anything bad about our competitors... Each program has his own "pros" and "cons". Here are some main advantages of our program over other similar programs:

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What can I do with Hide Master?

With Hide Master you can do the following:

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When can this program be used?

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What about the system requirements?

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I have a question but I can't find the answer. What should I do?

If you have a question which is not answered, please don't hesitate to ask us. You're always welcome!

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Registration

Why should I register?

First, because Hide Master is not a freeware. It is a trial product and protected by international laws. You may use it during the evaluation period (30 days); after that, you either have to register, or stop using it. Second, the unregistered (evaluation) version has some limitations. In addition, only registered users get the complete technical support (by e-mail). Finally, by registering the software, you provide us with the resources and incentive to support the software with updates and to develop additional quality software products in the future.

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Can I get a free registration?

Yes, you can. Just help us. Please look at the localizations page for details.

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What are the limitations of unregistered version?

Well, here they are:

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How do I register?

Simple. Just visit our registration page. You have to have a valid credit card for the registration. After you'll register, we'll send you the key which will remove all limitations. In addition, you can register by fax, phone or postal mail. Please visit http://www.gigamindsystems.com/whm/order.php for details.

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I would not like to use my credit card in the Internet. How do I register?

You can register by fax, phone or postal mail. Please contact us at sales@gigamindsystems.com for details.

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Will my registration work for the future version of the program?

Yes, your registration will work with all minor updates of the program. Also you will get significant discounts to major product updates.

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I've seen a crack or serial number for Hide Master in the Internet. Can I apply it?

You can. Please note, however, that this will violate the license agreement and strictly prohibited by international laws. Also, do it on your own risk: "cracked" program will not work as it should -- we have built-in some protection routines into the program. Your computer will not crash (Hide Master doesn't run any desructing routines, even if it detects that it has been cracked), but don't ask us why something goes wrong after such cracking... Moreover, you will not get any technical support for the cracked program.

By the way, some of such cracks contains viruses or trojans, and running such crack may result corrupting your data.

As for the "free" serial numbers... We would like to assure registered users and evaluators, and warn others, that we have taken some steps to ensure that unauthorized registration numbers in circulation will not work. So please don't disturb us if you've entered one of those numbers and cannot understand why do you have any troubles now. There is only one source of valid serial numbers: the authors of Hide Master - GigaMind Systems. All other numbers are invalid - use them on your own risk.

The registration is not very expensive. You may loose much more if you'll use the crack or invalid serial number. We hope you prefer to get a valid registration.

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Versions

Can I make the suggestions for the future versions?

Of course! Actually, you should do that!! Your comments make the program better. Please write us what you'd like to see in Hide Master, and we'll probably implement your suggestion already in the next version. If you know about other good programs of this kind and they have any useful facilities not existing in Hide Master (yet), please let us know. Thanks beforehand.

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Can I get a notification message each time when the new version is there?

Yes, you can. We have a mailing list for our registered users. Also you can subscribe to our news manually.

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Installation

What if Hide Master would not even like to install?

First, get the latest version - we are improving the installation program as well. Second (if you're running Windows NT/2000/XP) be sure to have the Administrator priviledges; otherwise, the setup may fail when trying to modify some setting in Registry. Try to re-run installation program. If you still have problems, get the detailed description of the problem and contact us at support@gigamindsystems.com.

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Should I uninstall an older version of Hide Master before installing the newer one?

Yes, we recommend you to do that. However deinstallation is not absolutely necessary. You should to install new version to the same directory. Thus you can save all of the program's settings.

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How do I uninstall an older version?

As usual, from the Control Panel. Look at the Add/remove programs applet; find the Hide Master entry and simply click on Remove.

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Support, Cooperation, Beta Testing

How do I submit bugs?

Well, if you've encountered a bug, please inform us about it immediately! You'll help us a lot if you'll give the detailed information how to repeat it; we also need to know something about your system (Windows version, etc.). And of course, program's name and version. Please look at the technical support page for details.

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I want to be your beta tester. What should I do?

Please contact us at support@gigamindsystems.com.

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I have a problem. I need help. What should I do?

Our company is always ready to help. We provide a technical support by e-mail. Please, e-mail support@gigamindsystems.com. You will get our message during one business day.

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How to...

How to find specific visible or hidden window (or window contol)?

Open the Windows page in the main dialog. If you want to find only a top-level window (program), you should select Top-level Windows item from the pop-up menu Mode. If you want to find sub-windows (buttons, comboboxes, etc.), you should select Window controls' hierarchy item from the pop-up menu Mode. Next, you should specify Filter (you can select Visible windows, Hidden windows and All windows). After that you can view all windows appropriate to the selected options. If you want to hide/show any window, just double click on its name in the list (table). Windows with the changed status are displaying in the grid in red color. Also you can find these windows in the Stack page of the main dialog.

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I want to hide a specific program. What should I do?

If you want to hide that program manually, read the previous answer, else read the following. Open the Configure page in the main dialog. Click on Add running program to list button (for adding a running program) or on Add program from disk (for adding a not running program). Then you should select your program. After selecting you should specify the options (name, group, accelerators) for added program. When you finish just click on Ok button. Close main dialog of Hide Master. That's all! Now, when it is necessary to hide the program, just press the combination of hotkeys for it.

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I want to hide more than one program by pressing only one combination of hotkeys. What should I do?

You should create a group (click on Create a new group button). Then you should add a programs to programs' list (how to do this see in previous answer). After, you should add each program to group (that can be done in Group properties dialog). That's all! Now, when it is necessary to hide the whole group, just press the combination of hotkeys for it.

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How to arrange programs into groups?

It's simple. You can do this from Group properties dialog (you can specify set of the programs for group), or from Program properties dialog (you can specify set of the groups for program).

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How to use the activity checkmarks?

These checkmarks are necessary for dinamic switching the activity of the list (of programs or groups). Only those programs (groups) can be hidden (shown), for which checkmarks are checked. You can save/load checkmarks' presets - it's very convenient way to manage your work with Hide Master. For example, you may have two presets: for work and for rest. Each of them turns on its own part of the list. It's very useful when your programs' list is very big (do you worry about the conflict between shortcut keys?).

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What can I do with stack?

This instrument was designed for monitoring the windows and groups, which status (hidden/visible) was changed during Hide Master's work. Here you can view the status of such windows (groups) and the time, when they were hidden. Also you can restore their status.

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How to hide DOS programs?

There are some limitations... DOS programs are actually running in special windows. It is very difficult to find them. You can try to find such windows manually in the Windows page. Also you can try to find one of them in the Selection of the running program dialog window. But you can add to list only one DOS program (one window). Also you can't add DOS program from disk. Perhaps we will remove these limitations in future versions.

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How to mute the sound?

You can select one of the Sound options in Program Properties dialog. After pressing the hotkey for hiding this program all sounds on your computer will be muted. The sound will be unmuted again when you make program visible. There are two muting methods:

When you using the second method there will be no indication of muted sound visible in the traybar (Right-Bottom corner of your screen).

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Troubleshooting

It seems some windows cannot be hidden. Can I hide them?

Well, that's right. There are some technical limitations:
1. Certain windows do not hide (or reappear immediately after being hidden)
Usually this happens to the windows which are working with timer. This timer forces repetitive window update (repainting). When you are hiding a window like this, as soon as timer goes off it repaints itself and becomes visible again. Since window itself is controlling its hiding or painting behavior, it is not possible for other applications, including Hide Master, to hide or to show it.
2. Hiding problems with full-screen games
If game uses graphic-engine based on DirectX or OpenGL technologies, there is a possibility that it won't be possible to hide it. It most of the cases it happens because of technical limitations of graphic engine (game simply blocks hiding or intercepts hot-keys). You can try to minimize game window (by pressing Alt+Tab or Alt+Enter), and then hide a minimized game.
3. Hiding problems with MS-DOS programs
When you are launching MS-DOS programs in Windows, they are executed in special processes context. This causes problems with hiding. But it is still possible to hide it manually. You cannot add more than one program to hot-keys hiding list. Also you cannot add MS-DOS programs directly from the disk.
4. Hiding problems with certain MS Windows programs
In most of the cases it happens with programs which uses non-standard system messages processing. It may also happen when program is unusually using its main window (for example, when main window is not the one where user is working).
5. You can't hide 16-bit applications using hot-keys combinations
This happens becasue of the way Windows OS handles these applications. Nevertheless, you can hide them manually.

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Thank you for reading! If you have a question which is not answered, please don't hesitate to ask us. You're always welcome!